Shpock is the platform bringing a little joy to the world of selling and buying, making it easy and safe to turn (nearly) anything into cash. With Shpock’s Secure Delivery feature millions of sellers nationwide can receive payments for items and organise shipping easily, all for free. Shpock is owned by Adevinta, a global family of leading marketplace sites, including France’s Leboncoin and Italy’s Subito, and was launched in 2012. Shpock has been downloaded more than 50 million times across Europe and is the winner of Apple’s ‘Best of App’ award in the category ‘Sustainability’ and part of Google’s “Android Excellence Apps”. All of this makes Shpock one of Europe’s most dominant shopping apps.
As part of the Trust Team, you will provide the best in class support experience by influencing and making a frictionless product experience. This means improving support tooling, help center, entry points of users and identifying places in our platform where we can improve the level of education and support to our users.
As a web developer, you will help the team discover, design and implement best solutions that help our users stay safe and increase the level of trust in our platform.
Trust squad is a diverse team of 10 people. We have 2 backend engineers, an iOS developer, an Android developer, a web engineer, and a QA. In this team, we also have a team dedicated scrum master, product manager, product designer and a customer support agent with us in a team.
Speaking of the engineers, they are in a range from medior to senior, willing to share knowledge with you and provide mentorship.
What you will do:
Who are we looking for?
What we offer:
Note: Currently we are working remotely until June 2021. Post-Covid, this role will be located in our Vienna office.
Your contact person: Tiago Serra
We offer an attractive salary for this position based on your qualifications and experience. Austrian law requires us to post a minimum salary for this position, which is € 40.000,- gross per year (for a full-time job). Of course, we are willing to pay more. We will treat your application in strict confidence!
Shpock is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Please note that all applications must be completed in English using the online form – we do not accept applications via e-mail.